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ACTIVITY & USAGE MONITORING

Activity Sensors for Smarter, Demand-Led Service Decisions

Understand how facilities are actually being used and turn real activity into better operational decisions. Flexicount activity sensors help teams measure demand, trigger service at meaningful thresholds and move beyond fixed schedules where appropriate.

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Washroom Activity Sensor | Flexicount

Trusted across cleaning facilities management, workplace and public environments

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Why Real Usage Data Matters

Facilities are rarely used in exactly the same way every day. Fixed service schedules can therefore miss busy periods, over-service quiet areas or make it harder to understand where resources are genuinely needed.

Flexicount activity sensors provide a simple view of real usage, helping teams make service decisions based on what is actually happening rather than relying only on planned schedules.

The objective is not simply to count activity. It is to use that information to make better operational decisions.

Understand Actual Demand

See how often a space or facility is being used and how activity changes by time of day, day of week or location.

Trigger Service at the Right Time

Use agreed usage thresholds to alert teams when attention may be needed instead of waiting for the next scheduled visit.

Reduce Unnecessary Visits

Avoid servicing low-use areas more often than needed and focus effort where activity is genuinely higher.

Build a Better Service Picture

Combine usage data with alerts, service records and reporting to understand how demand and service activity relate over time.

Measure Activity. Understand Demand. Trigger Action.

Flexicount activity sensors detect movement or usage events within a defined area and send that information into the Flexicount platform. The data can then be used to understand demand, trigger alerts and support more responsive service delivery.

Detect Activity

The sensor records activity within the monitored area.

Each event contributes to a clearer picture of how frequently the facility or space is being used.

Build the Usage Picture

Activity accumulates into meaningful usage information.

Flexicount brings the events together so teams can see patterns by location, time period and level of demand.

Trigger an Alert

Set thresholds around the level of activity that matters operationally.

When an agreed usage threshold is reached, Flexicount can raise an alert so the relevant team knows attention may be required.

Record the Response

Service activity can then be acknowledged or completed.

The response becomes part of the operational record, helping teams understand the relationship between usage, alerts and service delivery.

Turn Activity Thresholds Into Operational Alerts

Real usage data becomes most valuable when it changes what happens next. Flexicount can use activity thresholds to trigger alerts, helping teams respond to demand rather than relying only on fixed service intervals.

The threshold can be set around the level of activity that matters for the service being monitored, giving teams a practical way to connect usage with action.

Explore Alert Monitoring →
Washroom Usage Heatmap Dashboard | FlexicountWashroom Cleaning Alert | Flexicount

This is where activity sensing becomes Operational Intelligence: observe actual demand, understand when attention is needed, decide what action to take and improve the service over time.

Use Activity Data Where Demand Changes Throughout the Day

Activity sensing is most useful in spaces where service demand changes with how often people use them. Flexicount helps teams understand that demand and respond more intelligently.

Washrooms

Match cleaning to actual usage.

Monitor activity levels and trigger service when agreed thresholds are reached, helping teams avoid relying only on fixed cleaning rounds.

Explore Alert Monitoring →

Shared Facilities

Understand when high-use areas need attention.

Use activity data in shared spaces, welfare areas or service points to see when demand increases and where additional service may be needed.

Explore facilities management →

Workplace Services

Match cleaning to actual usage.

Monitor activity across workplace areas to help teams understand when spaces are busy, quiet or changing in use over time.

Explore workplace insights →

Demand-Led Cleaning

Match cleaning to actual usage.

Combine activity thresholds, alerts and completed service records to help cleaning teams focus resources where demand is highest.

Explore cleaning solutions →

The Flexicount Smart Building Platform

See How Usage Changes Over Time

Activity data becomes more valuable when you can see the pattern behind it. Flexicount helps teams review usage by location and time period, compare demand across sites and understand how service activity relates to real building use.

The result is a clearer view of not just how much a space is used, but how that usage should influence service decisions.

Usage Trends

Review how activity changes by hour, day or location to understand when demand is highest and where patterns are shifting.

Service Evidence

Relate usage thresholds and alerts to completed service activity, creating a clearer operational record of demand and response.

Location Comparison

Compare activity across washrooms, shared facilities or sites to see where demand is consistently higher or lower.

Better Planning

Use historical activity to review schedules, thresholds and resource deployment rather than relying only on fixed assumptions.

Technology Behind the Activity Sensor

Flexicount uses compact wireless sensor technology to capture activity without cameras, complex cabling or disruption to the space being monitored. Sensor events are securely relayed through a Cloud Connector into the Flexicount platform, where they can contribute to usage trends, thresholds, alerts and reporting.

The result is a simple physical sensor feeding a much wider Operational Intelligence workflow.

See the sensor in action

This 15-second example shows how the wireless proximity sensor detects door activity. Flexicount can count these events to build a picture of facility usage and trigger service at agreed thresholds.

Proximity Sensor for Workspace | Flexicount
Cloud Connector Hub | Flexicount

The activity sensor records usage events and securely communicates them to the connected infrastructure. Flexicount then turns those events into usable operational information, including activity totals, trends, thresholds and alerts.

Where required, a Cloud Connector provides the gateway between the wireless sensors and the cloud service. The exact configuration is agreed as part of the deployment or pilot.

  • Construction Material - Sealed, IP68 and UL 50E Type 4X
    Impact modified acrylic film
  • Typical Dimensions - 19 x 19 x 2.5 mm (±0.2 mm)
  • Typical Weight - 2.0 g (±0.3 g)
  • Lifetime - Up to 15 years
  • Certifications and Compliance - CE, WEEE, Batteries directive
  • Radio range:
    Standard Mode - 25 m indoor, up to 300 m free-space 
    High Power Boost Mode - Up to 1000 m free-space
  • Wireless Communication - 868 MHz SRD/ISM band, 
    SecureDataShot™
  • Proximity detection distance - 0 to 5 mm
  • Proximity response/recovery time - 750 ms / 1500 ms
  • Detects proximity of objects, object away or object present and counts number of events
  • Touch functionality
  • Long lifetime, up to 15 years in default configuration and standard environment
  • Robust design, IP68 and UL 50E Type 4X
  • Wireless range 25 m typical indoor, similar 
    to a Wi-Fi network with an advanced Wi-Fi 
    router
  • Wireless range line of sight up to 300 m in 
    standard mode and up to 1000 m in high 
    power Boost Mode
  • API data access available
  • Integrated to our advanced PowerBi visualization dashboards
  • The Cloud Connector is the sensors’ connection to the cloud, securely relaying the data transmitted by the sensors.
  • The 4G Cloud Connector relays data from SecureDataShot™ enabled wireless sensors to the DT cloud service via ethernet or a 4G/LTE cellular connection.
  • There is no need for configuration during installation. The Cloud Connector will transparently relay traffic between all sensors in range and the cloud without the need for any user configuration or intervention.
  • The 4G Cloud Connector comes with a built-in sim card that is connected to a global mobile network operator. This means the Cloud Connector will always connect and roam freely between the best networks in the area.
  • Our proprietary Sub-1 GHz wireless communication protocol, SecureDataShot, is made specifically for creating a scalable network of sensors, maintaining security while using as little energy as possible. All devices work out of the box and communicate securely with your account in Studio immediately.
CASE STUDIES

Operational Intelligence in Practice

Discover how organisations use Flexicount to understand building activity, respond to demand and improve services. Our customer projects demonstrate the value of connected sensors, real-time insights and smarter facilities management.

Cleaner responding to live occupancy alerts and washroom cleaning demand in a modern high-rise office building.CASE STUDY

From Fixed Cleaning Frequencies to Smarter, Demand-Led Cleaning

A pilot deployment helped JPC by Samsic identify opportunities to reduce unnecessary cleaning visits, align resources with actual building demand and demonstrate the benefits of demand-based cleaning across a 45-storey office building.

Cleaner delivering an occupancy-led facilities management service within a modern corporate head office.CASE STUDY

From Manual Assumptions to Evidence-Based Facilities Management

TCFM combined occupancy monitoring, customer feedback and digital reporting to improve visibility of cleaning operations, support service delivery and give both supervisors and clients more reliable operational insight.

Residents using co-working and shared amenity spaces at The Rex, supporting occupancy-led facilities management and more responsive cleaning decisions.CASE STUDY

Using Occupancy Data to Deliver More Responsive Facilities Management

Smarter Services uses Flexicount technology across washrooms and shared amenities at The Rex. Wireless sensors and people counters reveal changing demand, helping teams refine cleaning frequencies and make more informed service decisions.

Ready to Make Smarter Decisions with Activity Data?

Discover how wireless activity sensors can help you understand space usage, identify demand and improve cleaning and facilities management efficiency.

Whether you're monitoring a single location or multiple sites, we'll help you find the right approach for your operation.

  • ✓  Find the right wireless activity sensors for your facilities
  • ✓  Understand usage patterns and changing demand
  • ✓  Optimise cleaning schedules and operational efficiency
  • ✓ Discuss your requirements and a tailored quote

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