WORKPLACE
Understand how buildings, floors, meeting rooms and shared spaces are actually being used and turn that insight into better workplace decisions.
Flexicount helps workplace teams move beyond bookings and assumptions to improve utilisation, service planning and the employee experience.
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Trusted across workplace, FM and complex built environments
Hybrid working, changing occupancy and flexible use mean that bookings, capacity and occasional observation rarely provide a complete picture of how workplace space is actually being used.
A meeting room or workspace can be reserved without ever being used, making booking data alone an unreliable measure of actual utilisation.
Buildings, floors and shared spaces can experience very different patterns by day and time, making fixed assumptions about demand increasingly difficult to rely on.
Without consistent occupancy evidence, it can be hard to see which rooms, floors or facilities are genuinely providing value and which regularly sit unused.
Cleaning, catering, reception and other workplace services may be scheduled around capacity or historic patterns rather than how the building is actually being used.
How are spaces actually being used and what decisions would change if you had better evidence?
Flexicount combines the right occupancy, utilisation and feedback technologies around the workplace question, helping teams turn real-world behaviour into practical decisions.
Turn real-world occupancy and utilisation data into clearer decisions about space, services and workplace experience.
OBSERVE
What is actually happening?
Measure how buildings, floors, meeting rooms and shared spaces are genuinely being used, rather than relying only on bookings or capacity.
UNDERSTAND
What does it mean?
Identify utilisation patterns, peak periods, underused areas and where actual behaviour differs from expected demand.
DECIDE
What should we do?
Use that insight to make better decisions about space allocation, service levels, room availability, capacity and workplace support.
IMPROVE
What can we do better?
Track how utilisation changes over time and use the evidence to refine workplace strategy, services and the employee experience.
Bring occupancy, utilisation, feedback and workplace activity together in one clearer view of how spaces are actually being used.
Proximity Sensor
Presence Sensor
People Counter
When workplace teams understand how spaces are actually being used, they can make better decisions about capacity, services, experience and future space requirements.
Improve space utilisation
Identify consistently busy, lightly used and underused areas to make more informed decisions about workplace space.
Understand real meeting room usage
See the difference between rooms that are booked, available and actually occupied.
Align services with actual demand
Use occupancy patterns to help plan cleaning, catering, reception and other workplace services more effectively.
Improve workplace experience
Understand where changing occupancy, availability or service demand may be affecting the day-to-day employee experience.
Make better capacity decisions
Use real utilisation evidence to support decisions about floors, rooms, shared spaces and future workplace requirements.
Support evidence-based workplace strategy
Replace assumptions and occasional surveys with consistent utilisation insight for workplace, property and leadership teams.
Booking systems and floor plans show what should be available; Operational Intelligence shows how people actually use the workplace.
Turn real-world occupancy and utilisation data into practical actions that improve space, services and workplace planning.
Measure occupancy, utilisation and cleaning demand across every building in real time.
Automatically identify when cleaning is needed using live occupancy thresholds and demand alerts.
Deploy cleaners, complete digital check-ins and create time-stamped proof of service.
Use live reporting and analytics to improve labour deployment, SLA performance and operational efficiency.
See how organisations are using occupancy, feedback and real-world usage data to better understand buildings, spaces and the services supporting them.
CASE STUDYA pilot deployment helped JPC by Samsic identify opportunities to reduce unnecessary cleaning visits, align resources with real building demand, and demonstrate the operational value of Demand-Based Cleaning before rolling the solution out across an entire 45-storey office building.
CASE STUDYDiscover how TCFM combined occupancy monitoring, customer feedback and digital reporting to replace assumptions with trusted operational insight, giving both supervisors and their client greater visibility of service delivery.
CASE STUDYSmarter Services uses Flexicount occupancy technology across washrooms and shared amenities at The Rex. Wireless sensors and people counters reveal changing demand, helping teams refine cleaning frequencies and make more evidence-led service decisions.
Common questions about using Operational Intelligence to understand workplace utilisation, improve services and support better space decisions.
Workplace Operational Intelligence brings together real-world information about how buildings, floors, meeting rooms and shared spaces are actually being used.
Flexicount helps workplace teams move beyond assumptions, bookings and capacity data so they can make better decisions about utilisation, services and workplace planning.
Flexicount can help teams understand actual occupancy, identify busy and underused spaces, compare expected and real usage, and improve decisions around room availability, service levels and space planning.
The aim is not simply to collect more data, but to turn workplace activity into clearer operational insight.
No. Flexicount is designed to complement existing booking and workplace systems.
Booking platforms show what has been reserved or made available. Flexicount adds real-world utilisation insight so teams can understand whether spaces were actually occupied and how usage changes over time.
Flexicount can be used across a range of physical environments, including:
The approach depends on what the organisation is trying to understand.
Yes. Consistent occupancy and utilisation data can help identify rooms, floors or shared areas that are regularly lightly used or underused.
This gives workplace and property teams stronger evidence when reviewing capacity, service levels or future space requirements.
Yes. Understanding when and where people are actually using a workplace can help teams plan services such as cleaning, catering, reception and other facilities support more effectively.
It allows service planning to reflect real demand rather than relying only on fixed schedules or historic assumptions.
Yes. Hybrid working can create significant variation in occupancy by day, time and location.
Flexicount can help organisations understand those changing patterns and provide a stronger evidence base for decisions about space allocation, room provision, workplace services and longer-term property strategy.
A pilot normally starts with a specific question, such as:
Flexicount can then identify the appropriate data sources, measure actual usage and review whether the insight supports better operational or workplace decisions.
Start with the workplace question. We'll explore where real utilisation insight and practical innovation could improve space, services and workplace decisions.