WORKPLACE INTELLIGENCE & UTILISATION
Understand how buildings, meeting rooms and shared spaces are actually used with Flexicount's occupancy monitoring and workplace analytics.
Move beyond bookings and assumptions to improve space utilisation, optimise workplace services and make smarter operational decisions.
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Trusted across workplace, FM and complex built environments
Hybrid working, changing occupancy patterns and flexible use of space make it difficult to understand how workplaces are actually being used. Booking systems, capacity figures and occasional observations rarely provide the complete picture needed to make informed decisions about space and services.
Meeting rooms and shared spaces can be reserved without being used, making booking data alone an unreliable measure of workplace utilisation.
Buildings, floors and shared spaces experience different activity patterns by day and time, making it difficult to plan around fixed assumptions.
Without consistent activity and occupancy information, it can be difficult to identify which areas are heavily used and which remain underutilised.
Cleaning, catering, reception and other workplace services are often scheduled around capacity or historical patterns rather than measured demand.
How are spaces actually being used and what decisions would change if you had better evidence?
Flexicount combines the right occupancy, utilisation and feedback technologies around the workplace question, helping teams turn real-world behaviour into practical decisions.
Turn real-world activity and occupancy data into clearer insights and better decisions about workplace space, services and employee experience.
OBSERVE
What is actually happening?
Collect activity and occupancy data across buildings, floors, meeting rooms and shared spaces to understand real-world usage beyond bookings and capacity.
UNDERSTAND
What does it mean?
Identify usage patterns, peak periods and underused areas, and understand where observed activity differs from expected demand.
DECIDE
What should we do?
Use those insights to inform decisions about space allocation, cleaning schedules, workplace services and future capacity requirements.
IMPROVE
What can we do better?
Review how usage changes over time, measure the impact of operational adjustments and refine workplace planning and service delivery.
Flexicount combines wireless activity sensors, motion detection, 3D people counting and workplace analytics in one connected platform. Understand building usage, identify activity patterns and make smarter decisions about space utilisation, service delivery and operational efficiency.
Activity Sensor
Motion Sensor
People Counter
Understanding how buildings and shared spaces are used helps workplace teams make smarter decisions about capacity, services and future space requirements. Flexicount turns real-world activity and occupancy data into practical insights that improve workplace efficiency and the employee experience.
Improve Space Utilisation
Identify busy, lightly used and underutilised areas to make more informed decisions about workplace space, layout and resource allocation.
Understand Meeting Room Usage
Compare room bookings with detected activity and usage patterns to identify spaces that may be underused and support better meeting room planning.
Align Services with Actual Demand
Use activity and occupancy trends to help plan cleaning, catering, reception and other workplace services around changing demand.
Improve Workplace Experience
Understand how changing usage patterns and service demand affect shared spaces, helping teams create more responsive workplace environments.
Make Better Capacity Decisions
Analyse utilisation patterns across buildings, floors and shared spaces to support better decisions about capacity, space allocation and future requirements.
Support Evidence-Based Workplace Strategy
Replace assumptions with consistent activity and occupancy insights to support workplace planning, property decisions and long-term operational improvements.
Booking systems and floor plans show what should be available; Operational Intelligence shows how people actually use the workplace.
Turn real-world activity and occupancy insights into practical decisions about workplace space, services and resources. Flexicount helps organisations understand changing demand, identify opportunities for improvement and create more efficient, responsive workplaces.
Monitor activity and occupancy across buildings, meeting rooms and shared spaces to understand how workplace areas are being used.
Identify busy periods, changing demand and underused spaces through usage trends, interactive heatmaps and occupancy reporting.
Use real-time alerts and service requests to help workplace teams prioritise cleaning, maintenance and other facilities support when needed.
Turn historical activity and occupancy trends into informed decisions about space allocation, service planning and operational efficiency.
See how organisations are using occupancy, feedback and real-world usage data to better understand buildings, spaces and the services supporting them.
CASE STUDYA pilot deployment helped JPC by Samsic identify opportunities to reduce unnecessary cleaning visits, align resources with real building demand, and demonstrate the operational value of Demand-Based Cleaning before rolling the solution out across an entire 45-storey office building.
CASE STUDYDiscover how TCFM combined occupancy monitoring, customer feedback and digital reporting to replace assumptions with trusted operational insight, giving both supervisors and their client greater visibility of service delivery.
CASE STUDYSmarter Services uses Flexicount occupancy technology across washrooms and shared amenities at The Rex. Wireless sensors and people counters reveal changing demand, helping teams refine cleaning frequencies and make more evidence-led service decisions.
Explore common questions about workplace occupancy monitoring, space utilisation, sensor technologies and how operational intelligence can support better workplace decisions.
Workplace Operational Intelligence combines real-world activity, occupancy and utilisation data to help organisations understand how buildings, meeting rooms and shared spaces are used. Flexicount transforms this information into visual dashboards, usage trends and actionable insights that support better space planning, workplace services and operational decisions.
Flexicount helps workplace teams understand building occupancy, identify activity patterns, compare usage across locations and spot potentially underused spaces. These insights support decisions about space allocation, workplace services, capacity planning and operational efficiency.
No. Flexicount complements existing booking and workplace management systems by adding independently measured activity and occupancy information. Booking systems show when rooms are reserved, while sensors provide evidence of movement or usage. The level of occupancy detail available depends on the technology installed.
Flexicount can monitor buildings, floors, meeting rooms, communal kitchens, reception areas, circulation spaces and other shared workplace facilities. The appropriate sensor depends on whether you need to measure activity, directional footfall, calculated occupancy or service interactions.
Yes. Historical activity and occupancy trends can help identify areas that are consistently busy or show relatively little recorded usage. This provides workplace and property teams with evidence to investigate utilisation, review space allocation and support future planning decisions.
Yes. Understanding when and where activity occurs can help organisations plan cleaning, catering, reception and other workplace services around changing demand. Flexicount can also combine usage information with service requests, configurable alerts and digital cleaning records.
Yes. Hybrid working creates changing patterns of building and workspace usage throughout the week. Flexicount helps organisations analyse these trends, compare locations and make better-informed decisions about workplace capacity, shared facilities and service requirements.
A pilot begins by identifying a specific workplace challenge, such as understanding meeting room activity, comparing floor usage or improving cleaning efficiency. Flexicount can then recommend suitable sensors and reporting, establish the monitoring requirements and help evaluate the results before considering a wider rollout.
Activity monitoring uses technologies such as wireless PIR motion sensors or proximity sensors to detect events and usage patterns. These sensors do not necessarily provide an exact number of occupants or confirm continuous presence. Occupancy counting uses technologies such as the TDI TD2000 G3 3D people counter to measure directional entry and exit movements, allowing occupancy levels to be calculated when relevant access points are monitored. Flexicount supports both approaches depending on the operational requirement.
Discover how workplace occupancy monitoring and utilisation insights can help you optimise space, improve service planning and create more efficient working environments.
Whether you're looking to understand meeting room activity, compare building usage or support a wider workplace strategy, we'll help you find the right approach for your organisation.