REAL-WORLD CUSTOMER SUCCESS
Discover how cleaning and facilities management teams use Flexicount to understand building activity, improve service delivery and optimise resources through connected sensors, occupancy monitoring and operational insights.
Demand-led cleaning rolled out following a successful pilot
Integrated occupancy and feedback deployment
Multiple technologies monitoring varied shared spaces
Explore how Flexicount helps organisations solve real operational challenges through occupancy monitoring, connected sensors and actionable insights that improve cleaning and facilities management.
JPC by Samsic introduced Flexicount through a pilot at a 45-storey commercial office building, exploring how washroom usage data could improve cleaning efficiency and complement fixed contractual schedules.
The project helped the team to:
Result:
The pilot identified opportunities to reduce unnecessary cleaning visits and improve resource allocation, supporting a wider rollout across the 45-storey building.
TCFM combined occupancy monitoring, customer feedback, digital cleaning records and Power BI reporting at a major UK retail head office, bringing service activity and building usage into a more connected operational view.
The deployment included:
Result:
Improved visibility of occupancy, customer feedback and cleaning activity, giving operational teams and their client clearer evidence to support service reviews and decision-making.
Smarter Services uses Flexicount at The Rex, a 172-studio co-living development, to understand changing demand across washrooms and shared amenities.
The solution helps the team to:
Result:
Clearer usage insights help the team review cleaning frequencies, improve resource planning and demonstrate service performance through operational reporting.
Discover how Flexicount helps cleaning and facilities management teams improve service delivery, respond to demand and make better operational decisions.
"Flexicount has transformed the way we manage our cleaning operations. By using real-time usage data and sensor-driven insights, we're able to deploy our teams more effectively, reduce unnecessary cleaning, and respond proactively to demand through live alerts."
Colin Pepper
Strategic Project Manager, JPC by Samsic
"Since going live, the data from Flexicount has been clear, usable and is already helping us make better decisions on site."
Mike Legg
Regional Operations Manager, TFCM
"Flexicount gives us clear usage information from washrooms and shared amenities, helping our team make better-informed decisions about where and when attention is needed."
Ben Ervine
Head of Business Development, Smarter Services
Discover how Flexicount can help you understand building activity, optimise cleaning resources and improve service delivery through real-world data and actionable insights.
Whether you're exploring a pilot or planning a wider deployment, we'll help you identify opportunities to achieve similar benefits across your facilities.