QR FEEDBACK & SERVICE INTERACTION
Give building users and service teams a simple way to request attention, provide feedback and record completed work. Flexicount QR codes connect those interactions directly to alerts, service records and reporting.
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Trusted across cleaning facilities management, workplace and public environments
Flexicount QR codes provide a simple starting point for service attendance, requests and feedback. Add activity or occupancy sensors when you want to automate decisions using real usage data.
Create a clear digital record of service attendance.
Cleaners or service teams scan the QR code when work is attended or completed, creating a time-stamped record for operational teams and customers.
Make it easy to request service and confirm action.
Building users can scan a QR code to request cleaning or other attention, while teams receive an alert and record when the request has been completed.
Understand where service is working and where attention is needed.
Capture feedback at the point of service, giving users a simple way to rate their experience or tell the team when something needs attention.
Add real activity data when you are ready to automate around demand.
Connect activity or occupancy sensors to Flexicount to understand how spaces are being used and trigger service at meaningful usage thresholds.
A single Flexicount QR code can support different interactions depending on what you are trying to achieve; from requesting attention, to gathering feedback, to recording completed work.
Let building users tell you when attention is needed.
Scan the QR code, choose the relevant request and submit it in seconds. The right team can be alerted immediately and the request recorded in Flexicount.
Request → Alert → Respond
Make it simple for users to rate the service they receive.
Capture quick feedback at the point of service, with the option to add comments or highlight where further attention may be required.
Scan → Rate → Review
Create a simple digital record that work has been attended.
Cleaners or service teams can use the QR code to sign off completed activity, creating a time-stamped service record for reporting and audit purposes.
Attend → Sign off → Record
No app and no sensor hardware required. Place the QR code where the interaction happens and connect each scan directly to the appropriate Flexicount workflow.
A user or service team scans the QR code.
Place it in a washroom, meeting room, reception area or other service location.
Select the relevant action.
Request service, provide feedback or confirm that work has been completed.
Flexicount sends the information to the right place.
Requests and feedback can trigger alerts by email, WhatsApp or within the Flexicount platform, depending on the workflow.
The interaction becomes part of the service record.
Review requests, responses, feedback and completed activity through dashboards and reporting.
Requests, feedback and sign-offs are automatically captured in Flexicount, giving teams a clearer view of what happened, how quickly it was handled and where attention may be needed next.
See open and completed service requests, feedback alerts and operational activity in one place.
Track attendance, completion times and proof-of-service activity with a consistent digital record.
Review ratings, comments and recurring issues to identify patterns and areas needing improvement.
Use dashboards, Power BI reporting or Excel exports to share service evidence with operational teams and customers.
Test the workflow at a real location with no sensor hardware required. Use a Flexicount QR code to capture service requests, gather feedback or record completed work, then review the results with your team.
Start with one operational challenge and prove the value before deciding whether to add sensors, automated thresholds or wider reporting.
No Hardware Required Test a Real Workflow Review the Results
Discover how organisations use Flexicount to understand building activity, respond to demand and improve services. Our customer projects demonstrate the value of connected sensors, real-time insights and smarter facilities management.
CASE STUDYA pilot deployment helped JPC by Samsic identify opportunities to reduce unnecessary cleaning visits, align resources with actual building demand and demonstrate the benefits of demand-based cleaning across a 45-storey office building.
CASE STUDYTCFM combined occupancy monitoring, customer feedback and digital reporting to improve visibility of cleaning operations, support service delivery and give both supervisors and clients more reliable operational insight.
CASE STUDYSmarter Services uses Flexicount technology across washrooms and shared amenities at The Rex. Wireless sensors and people counters reveal changing demand, helping teams refine cleaning frequencies and make more informed service decisions.
Make it easier for building users to share feedback, report issues and request assistance, while giving your teams better visibility of service activity.
Start with a simple QR feedback pilot or explore how digital feedback and cleaning sign-offs can support your wider operations.
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