Tactile Touch Sensor for Cleaning & Facilities Operations

A compact, wireless sensor that captures real-time service requests and operational feedback with a single press. Empowering cleaning teams and FM providers to respond faster and optimise service delivery.

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Touch Sensor | Flexicount

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Introduction

Flexicount’s Tactile Touch Sensor integrates seamless user feedback and service-trigger capabilities into your cleaning and facility workflows.

Whether it’s a tenant requesting cleaning, a user logging dissatisfaction, or a service team sign-off, this device instantly captures the event, transmits to the portal, and enables action.

With long battery life, low maintenance and plug-and-play installation, it’s ideal for high-traffic areas where instant responsiveness matters.

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Happy Sad Cleaning Feedback | Flexicount

Why a Touch Sensor Matters for Cleaning & FM Teams

In modern facilities the demand for cleaning, maintenance and service escalates rapidly and fixed schedules alone can lead to inefficiency, missed opportunities and frustrated users.

The Touch Sensor changes the game by offering real-time triggers: a user presses the sensor when service is required, your system receives the event, and cleaning or maintenance can be dispatched immediately.

The result: improved hygiene, better staff utilisation, fewer complaints, and clearer audit trails.

Key Benefits


  • Instant service triggers: Capture cleaning or maintenance requests at the point of touch, reducing response time.
  • Proof-of-service logging: Every event is recorded, enabling digital audit trails and data-driven reporting for SLAs and compliance.
  • Wireless, low-maintenance hardware: With up to 15 years battery life and no wiring required, it’s effortless to deploy across a multi-site portfolio.
  • Seamless integration with IoT analytics: Events integrate into the Flexicount platform, converting sensor events into performance metrics and dashboards.
  • Enhanced user satisfaction and reputation: Allow tenants, visitors or staff to request service in real time, elevating your responsiveness and service standards.

How The Touch Sensor Works

Used as a feedback panel, service button, or survey trigger, the Touch Sensor streamlines data collection and accelerates responses with a single press.

Tactile Touch Sensor | Flexicount
Cloud Connector | Flexicount

Installed discreetly on walls or posts, the sensor detects a press and sends a secure wireless message via the Flexicount cloud infrastructure. The event is logged, timestamped, and pushed into dashboards and alerts where cleaning or FM teams can act. It communicates over 868 MHz/915 MHz ISM band, supports long-battery life and rugged environments.

The result is a streamlined workflow: touch → alert → action → audit.

  • Operating temperature: –40 °C to 85 °C, humidity 0 – 100% RH (non-condensing)
  • Radio Frequency:  868 MHz - 915 MHz 
  • Radio Range: indoor up to 40 m / 131 ft
  • Battery lifetime: Up to 15 years in standard environment
  • Size: 26 × 26 × 5.9 mm / weight 5.0 g
  • Certifications and Compliance - CE, WEEE, Batteries directive

The Wireless Tactile Touch Sensor detects when the sensor is pressed and gives an audible and tactile feedback to the user. The sensor will immediately send a Touch event to the cloud.

The radio protocol used is SecureDataShot™, and the data is relayed to the cloud using a SecureDataShot™ enabled gateway, also known as a Cloud Connector (Hub). 

  • The Cloud Connector is the sensors’ connection to the cloud, securely relaying the data transmitted by the sensors.
  • The 4G Cloud Connector relays data from SecureDataShot™ enabled wireless sensors to the DT cloud service via ethernet or a 4G/LTE cellular connection.
  • There is no need for configuration during installation. The Cloud Connector will transparently relay traffic between all sensors in range and the cloud without the need for any user configuration or intervention.
  • The 4G Cloud Connector comes with a built-in sim card that is connected to a global mobile network operator. This means the Cloud Connector will always connect and roam freely between the best networks in the area.
  • Our proprietary Sub-1 GHz wireless communication protocol, SecureDataShot, is made specifically for creating a scalable network of sensors, maintaining security while using as little energy as possible. All devices work out of the box and communicate securely with your account in Studio immediately.
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Talk to a Workspace Expert

Request a live demo to discover how Flexicount’s IoT-powered platform helps cleaning and facilities teams reduce wasted hours, improve hygiene standards, and optimise space use across every building.

Our experts will walk you through real examples of how cleaning companies and FM providers use Flexicount to deliver smarter, data-driven service.

  • ✓ What IoT sensors are right for you
  • Why make data-driven decisions on workspace utilisation
  • How to optimise cleaning routines
  • ✓ Discuss your requirements and a tailored quote

Talk to a Smart Cleaning Expert.

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