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SMARTER BUILDINGS. BETTER DECISIONS.

Operational Intelligence for People, Spaces & Services

Flexicount’s operational intelligence platform helps you see what’s happening across your buildings and services, so you can improve deployment, responsiveness and utilisation and prove the value you deliver.

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Flexicount demand-based cleaning platform showing real-time occupancy analytics, compliance dashboards, customer feedback, live cleaning alerts and operational performance monitoring for facilities management teams.

Trusted across cleaning facilities management, workplace and public environments

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Practical Innovation Starts with the Operational Problem

Every building and service has different challenges. Flexicount combines the right technology, real-world data and practical workflows to help organisations improve performance and make better operational decisions.

Built for the Teams Managing Buildings and Services

Whether you're responsible for cleaning operations, facilities management or workplace performance, Flexicount provides the insight to understand demand, improve service delivery and make informed operational decisions.

Cleaning Operations

Align cleaning resources with actual demand, verify service delivery and demonstrate measurable value to customers.

Facilities Management

Gain greater visibility across buildings and services, improve response times and strengthen evidence of operational performance.

Workplace Teams

Understand how buildings, meeting rooms and shared spaces are used to improve utilisation, service planning and workplace efficiency.

Your Operation Is Moving. Your Operational Information Often Isn't.

Buildings and services change throughout the day, but the information used to manage them often relies on fixed schedules, historical records and assumptions rather than actual activity and demand.

Cleaning

A Cleaning Schedule

The schedule says a washroom should be cleaned every two hours.

But it doesn't show whether the washroom has been lightly used or experienced exceptional demand.

Facilities Management

A Service Record

The record confirms a task was completed.

But it doesn't necessarily show what triggered the work, how quickly the team responded or whether the issue was resolved.

Workplace

A Room Booking

The booking system shows that someone reserved a meeting room.

But it doesn't confirm whether the room was used or how frequently the space is needed.

You Cannot Improve What You Cannot See

Better operational decisions start with understanding what is actually happening across your people, spaces and services; not simply what schedules, bookings or assumptions suggest.

 People
 Spaces
 Services

How Operational Intelligence Works

Flexicount turns real-world activity and service data into a continuous cycle of better decisions, helping teams understand demand, take informed action and improve operational performance.

Operational
Intelligence

Better decisions, continuously improved.

1

OBSERVE

What is actually happening?

2

UNDERSTAND

What does it mean?

3

DECIDE

What should we do?

4

IMPROVE

What can we do better?

From Fixed Assumptions to Real-Time Operational Intelligence

Flexicount connects wireless sensors, 3D people counting and digital interactions in one platform. Turn occupancy and service data into actionable insights that improve efficiency and operational decisions.

Proximity Sensor for washroom usage data | Flexicount

Activity Sensor

Meeting room presence sensor for usage | Flexicount

Motion Sensor

Occupancy sensor for smart buildings | Flexicount

People Counter

Flexicount operational intelligence platform connecting building sensors, occupancy monitoring, service alerts, QR feedback and reporting dashboards.
Demand Alerts
Cleaner Deployment
Digital Proof of Service
Activity Monitoring
Occupancy Monitoring
Demand-Based Cleaning
Live Alerts
Service Requests
QR Feedback
Digital Sign-Offs
Service Verification
Power BI Dashboards
Power BI Dashboards
Workspace Heatmaps
Power BI Dashboards
Multi-Site Monitoring
Reporting & Analytics

28+ Years of Turning Real-World Data into Better Decisions

28

28+ YEARS

Real-world people counting and performance analytics expertise

Built on decades of experience in people counting and performance analytics, Flexicount brings proven expertise to cleaning, facilities management and workplace intelligence.

Today, that experience helps organisations turn building activity, occupancy and service data into practical insights that improve operational performance.


2,000+

Sensors

Across retail, workspace and office environments

Retail, Workplace & FM

Experience across different operational environments

350,000+

People Counted Daily

Turning real-world activity into operational insight


Better Visibility Changes More Than the Daily Operation

When teams can see demand, activity and service responses more clearly, they can demonstrate performance, identify opportunities for improvement and deliver greater value to their customers.

Input-based evidence

“We supplied the agreed number of hours.”

Traditional reporting focuses on resources provided and tasks scheduled or completed.

Outcome-based evidence
Where demand occurred

Understand which spaces and services experienced the greatest activity.

How the service responded

See when requests and alerts were raised and how teams responded.

What activity took place

Review recorded service interactions, attendance and completed actions.

What evidence was captured

Access digital sign-offs, feedback and time-stamped service records.

What changed as a result

Compare trends and review the impact of operational improvements.

CASE STUDIES

Operational Intelligence in Practice

Discover how organisations use Flexicount to understand building activity, respond to demand and improve services. Our customer projects demonstrate the value of connected sensors, real-time insights and smarter facilities management.

Cleaner responding to live occupancy alerts and washroom cleaning demand in a modern high-rise office building.CASE STUDY

From Fixed Cleaning Frequencies to Smarter, Demand-Led Cleaning

A pilot deployment helped JPC by Samsic identify opportunities to reduce unnecessary cleaning visits, align resources with actual building demand and demonstrate the benefits of demand-based cleaning across a 45-storey office building.

Cleaner delivering an occupancy-led facilities management service within a modern corporate head office.CASE STUDY

From Manual Assumptions to Evidence-Based Facilities Management

TCFM combined occupancy monitoring, customer feedback and digital reporting to improve visibility of cleaning operations, support service delivery and give both supervisors and clients more reliable operational insight.

Residents using co-working and shared amenity spaces at The Rex, supporting occupancy-led facilities management and more responsive cleaning decisions.CASE STUDY

Using Occupancy Data to Deliver More Responsive Facilities Management

Smarter Services uses Flexicount technology across washrooms and shared amenities at The Rex. Wireless sensors and people counters reveal changing demand, helping teams refine cleaning frequencies and make more informed service decisions.

Ready to Turn Operational Insight into Action?

Tell us what you're looking to improve. Whether it's cleaning efficiency, service performance or workplace utilisation, we'll explore how Flexicount can help you make better decisions using real-world data.

Book a call to discuss your challenges and discover a practical way forward.

OBSERVE → UNDERSTAND → DECIDE → IMPROVE