Operational Intelligence Solutions for Better Decisions Across People, Spaces and Services

Flexicount’s operational intelligence platform helps you see what’s happening across your buildings and services, so you can improve deployment, responsiveness and utilisation and prove the value you deliver.

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Flexicount demand-based cleaning platform showing real-time occupancy analytics, compliance dashboards, customer feedback, live cleaning alerts and operational performance monitoring for facilities management teams.

Trusted across cleaning facilities management, workplace and public environments

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Practical Innovation Starts with the Operational Problem

We listen first, then combine the right data, technology and workflows to create a practical solution that improves the outcome.

The Operational Intelligence Platform Built for People Running Buildings and Services

If you run cleaning, FM, workplace or estates services, the challenge is often the same: understanding what is actually happening so you can make better decisions. Flexicount provides operational intelligence solutions built around that need.

Cleaning Operations

Deploy labour where it creates the most value, prove what was delivered and demonstrate added value when contracts come under pressure.

Facilities Management

Gain clearer visibility across buildings and services, strengthen performance evidence and see where intervention is actually required.

Workplace Teams

Understand how buildings, floors, rooms and shared spaces are genuinely being used rather than relying on bookings or assumptions.

Your Operation Is Moving. Your Operational Information Often Isn’t.

Buildings and services change throughout the day, but the information used to manage them is often based on schedules, records and assumptions rather than live operational reality.

 Cleaning

A Cleaning Schedule

The schedule says a washroom should be cleaned every two hours.

But it doesn’t tell you whether 30 people or 300 people used it.

 Facilities Management

A Service Record

The record says the task was completed.

But it doesn’t automatically show demand, response, activity and outcome.

 Workplace

A Room Booking

The booking system says somebody reserved the room.

But it doesn’t tell you whether anybody actually turned up.

You Cannot Improve What You Cannot See

Better operations start by understanding what is actually happening; not what schedules, bookings or assumptions suggest should be happening.

 People
 Spaces
 Services

How Operational Intelligence Works

Better information creates a continuous cycle of better operational decisions.

Operational
Intelligence

Better decisions, continuously improved.

1

OBSERVE

What is actually happening?

2

UNDERSTAND

What does it mean?

3

DECIDE

What should we do?

4

IMPROVE

What can we do better?

From Fixed Assumptions to Real-Time Operational Intelligence

Flexicount connects information about how people use physical environments with the services being delivered inside them, giving teams the context to respond when demand or requirements change.

Proximity Sensor for washroom usage data | Flexicount

Proximity Sensor

Meeting room presence sensor for usage | Flexicount

Presence Sensor

Occupancy sensor for smart buildings | Flexicount

People Counter

Flexicount demand-based cleaning platform showing real-time occupancy monitoring, live cleaning alerts, QR code sign-off, compliance reporting and operational dashboards for commercial cleaning companies.
Demand Alerts
Cleaner Deployment
Digital Proof of Service
Occupancy sensing
People Counting
Heatmaps
Live Alerts
QR Feedback
Digital Sign-offs
Service Requests
Power BI Dashboards
Power BI Dashboards
Reporting & Analytics

Operational Intelligence System for Cleaning, FM, Workplace & Estates

Flexicount’s operational intelligence services can be configured around different environments and priorities. Use the same platform to understand demand, improve service visibility and make better decisions across cleaning, facilities management, workplace and estates.

Cleaning

Match service delivery to real demand

Use Demand-Based Cleaning to identify where actual demand differs from contracted schedules and deploy labour where it creates the most value.

Facilities Management

Prove performance. Demonstrate innovation. Strengthen client value.

Connect occupancy, feedback and service evidence to support stronger client reviews, renewals and tender differentiation.

Workplace

Understand true utilisation

See how buildings, floors, rooms and shared spaces are genuinely being used, helping teams make better decisions about space, services and capacity.

28+ Years of Turning Real-World Activity Into Useful Information

From people counting and footfall analytics to cleaning, facilities management and workplace intelligence.

28

28+ YEARS

Real-world people counting and performance analytics expertise

Flexicount brings more than 28 years of experience in people counting, footfall and performance analytics across retail, cleaning, facilities management, workplace and visitor environments.

Today, that experience underpins an operational intelligence company focused on turning real-world activity into useful information for better decisions.

That experience now supports organisations including JPC by Samsic, TCFM and Smarter Services in making better operational decisions.


2,000+ Sensors

Across retail, workspace and office environments

Retail, Workplace & FM

Experience across different operational environments

350,000+ People Counted Daily

Turning real-world activity into operational insight


Better Visibility Changes More Than the Daily Operation

When managers can see demand, activity and response more clearly, they can prove performance, demonstrate innovation and change the conversation with the client.

Instead of simply saying:

“We supplied the agreed number of hours.”

Input-based evidence
Where demand occurred
How the service responded
What activity took place
What evidence was captured
What changed as a result
Outcome-based evidence
CASE STUDIES

Operational Intelligence in Practice

Real operational problems. Practical solutions. Measurable improvement.

Cleaner responding to live occupancy alerts and washroom cleaning demand in a modern high-rise office building.CASE STUDY

From Fixed Cleaning Frequencies to Smarter, Demand-Led Cleaning

A pilot deployment helped JPC by Samsic identify opportunities to reduce unnecessary cleaning visits, align resources with real building demand, and demonstrate the operational value of Demand-Based Cleaning before rolling the solution out across an entire 45-storey office building.

Cleaner delivering an occupancy-led facilities management service within a modern corporate head office.CASE STUDY

From Manual Assumptions to Evidence-Based Facilities Management

Discover how TCFM combined occupancy monitoring, customer feedback and digital reporting to replace assumptions with trusted operational insight, giving both supervisors and their client greater visibility of service delivery.

Residents using co-working and shared amenity spaces at The Rex, supporting occupancy-led facilities management and more responsive cleaning decisions.CASE STUDY

Using Occupancy Data to Deliver More Responsive Facilities Management

Smarter Services uses Flexicount occupancy technology across washrooms and shared amenities at The Rex. Wireless sensors and people counters reveal changing demand, helping teams refine cleaning frequencies and make more evidence-led service decisions.

Ready for Operational Intelligence?

Start with the operational problem. We'll explore where better information and practical innovation could change a decision, service or outcome.

Book a call with Flexicount and we'll start there.

OBSERVE → UNDERSTAND → DECIDE → IMPROVE