Flexicount’s operational intelligence platform helps you see what’s happening across your buildings and services, so you can improve deployment, responsiveness and utilisation and prove the value you deliver.
Book a CallExplore the PlatformTrusted across cleaning facilities management, workplace and public environments
We listen first, then combine the right data, technology and workflows to create a practical solution that improves the outcome.
If you run cleaning, FM, workplace or estates services, the challenge is often the same: understanding what is actually happening so you can make better decisions. Flexicount provides operational intelligence solutions built around that need.
Deploy labour where it creates the most value, prove what was delivered and demonstrate added value when contracts come under pressure.
Gain clearer visibility across buildings and services, strengthen performance evidence and see where intervention is actually required.
Understand how buildings, floors, rooms and shared spaces are genuinely being used rather than relying on bookings or assumptions.
Buildings and services change throughout the day, but the information used to manage them is often based on schedules, records and assumptions rather than live operational reality.
A Cleaning Schedule
The schedule says a washroom should be cleaned every two hours.
But it doesn’t tell you whether 30 people or 300 people used it.
A Service Record
The record says the task was completed.
But it doesn’t automatically show demand, response, activity and outcome.
A Room Booking
The booking system says somebody reserved the room.
But it doesn’t tell you whether anybody actually turned up.
Better operations start by understanding what is actually happening; not what schedules, bookings or assumptions suggest should be happening.
Operational Intelligence
Better decisions about deployment, utilisation, response and service performance.
Better information creates a continuous cycle of better operational decisions.
Better decisions, continuously improved.
What is actually happening?
What does it mean?
What should we do?
What can we do better?
Flexicount connects information about how people use physical environments with the services being delivered inside them, giving teams the context to respond when demand or requirements change.

Proximity Sensor

Presence Sensor

People Counter

Flexicount’s operational intelligence services can be configured around different environments and priorities. Use the same platform to understand demand, improve service visibility and make better decisions across cleaning, facilities management, workplace and estates.
Match service delivery to real demand
Use Demand-Based Cleaning to identify where actual demand differs from contracted schedules and deploy labour where it creates the most value.
Prove performance. Demonstrate innovation. Strengthen client value.
Connect occupancy, feedback and service evidence to support stronger client reviews, renewals and tender differentiation.
Understand true utilisation
See how buildings, floors, rooms and shared spaces are genuinely being used, helping teams make better decisions about space, services and capacity.
From people counting and footfall analytics to cleaning, facilities management and workplace intelligence.
Real-world people counting and performance analytics expertise
Flexicount brings more than 28 years of experience in people counting, footfall and performance analytics across retail, cleaning, facilities management, workplace and visitor environments.
Today, that experience underpins an operational intelligence company focused on turning real-world activity into useful information for better decisions.
That experience now supports organisations including JPC by Samsic, TCFM and Smarter Services in making better operational decisions.
Across retail, workspace and office environments
Experience across different operational environments
Turning real-world activity into operational insight
When managers can see demand, activity and response more clearly, they can prove performance, demonstrate innovation and change the conversation with the client.
Real operational problems. Practical solutions. Measurable improvement.
CASE STUDYA pilot deployment helped JPC by Samsic identify opportunities to reduce unnecessary cleaning visits, align resources with real building demand, and demonstrate the operational value of Demand-Based Cleaning before rolling the solution out across an entire 45-storey office building.
CASE STUDYDiscover how TCFM combined occupancy monitoring, customer feedback and digital reporting to replace assumptions with trusted operational insight, giving both supervisors and their client greater visibility of service delivery.
CASE STUDYSmarter Services uses Flexicount occupancy technology across washrooms and shared amenities at The Rex. Wireless sensors and people counters reveal changing demand, helping teams refine cleaning frequencies and make more evidence-led service decisions.
Start with the operational problem. We'll explore where better information and practical innovation could change a decision, service or outcome.
Book a call with Flexicount and we'll start there.
OBSERVE → UNDERSTAND → DECIDE → IMPROVE